BCN Studio – Privacy Policy
Last updated: 06 October 2026
1. Introduction
BCN Studio (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or engage our architectural services. We comply with the New Zealand Privacy Act 2020 and the Information Privacy Principles (IPPs) set out in that Act .
2. Information We Collect
We may collect the following types of personal information:
Your name and contact details (email address, phone number).
Information submitted through website forms (project enquiries, contact messages).
Technical data such as IP address, browser type, and device information.
Usage data about how you interact with our website (pages visited, time spent). These categories reflect common data types NZ businesses collect under the Privacy Act .
3. How We Collect Information
We collect personal information when you:
Submit a form on our website.
Contact us directly by email or phone.
Browse our website, where analytics tools may collect technical data. Businesses must inform individuals how information is collected under the Act .
4. Why We Collect Personal Information
We collect personal information for purposes connected to our architectural design and documentation services, including:
Responding to enquiries.
Preparing quotes or project information.
Improving our website and user experience.
Maintaining business records. These purposes align with lawful collection requirements under IPP1 .
5. Cookies & Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. Analytics data may include:
Pages visited
Time spent on each page
Browser and device information
Approximate geographic location (based on IP address) This type of analytics collection is standard for NZ websites and must be disclosed in privacy policies .
You can disable cookies through your browser settings, though this may affect website functionality.
6. How We Use Personal Information
We may use your information to:
Communicate with you about your project or enquiry.
Provide architectural services.
Improve our website and services.
Maintain internal records and compliance obligations. These uses reflect typical NZ business practices under the Privacy Act .
7. Disclosure to Third Parties
We may share your personal information with trusted third‑party service providers who assist with:
Website hosting
Email services
Analytics These providers may only access your information to perform tasks on our behalf and must not use it for other purposes, consistent with NZ privacy requirements .
We do not sell or trade your personal information.
8. Overseas Storage
Some third‑party service providers may store data overseas. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with the NZ Privacy Act 2020 .
9. How We Store and Protect Information
We take reasonable steps to protect your personal information from loss, unauthorised access, or misuse. This includes secure systems, limited access, and appropriate safeguards, as required under the Privacy Act’s security principles .
10. Access and Correction
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate or incomplete. This right is required under the Privacy Act 2020 .
To make a request, contact us at: hector@bcnstudio.co.nz (or your preferred email)
11. How Long We Keep Information
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal obligations, consistent with NZ privacy guidance .
12. Complaints
If you have concerns about how your personal information has been handled, please contact us. You may also lodge a complaint with the Office of the Privacy Commissioner at www.privacy.org.nz.
13. Contact Us
For any privacy‑related questions, please contact: BCN Studio Papamoa, Bay of Plenty, New Zealand Email: hector@bcnstudio.co.nz